RootAid Pharma | Buy Authentic Medicines Online from Bangladesh

Welcome to RootAid Pharma, operating under Rootaid Pharmaceuticals Ltd[cite: 100]. By accessing our website, communicating with our team, or placing an order for medical supplies, you agree to be bound by these Terms and Conditions.

Our platform facilitates cross-border e-commerce for high-quality generic and specialty medicines, connecting patients globally with authentic pharmaceutical products[cite: 138, 141].

Company Information & Licensing

Rootaid Pharmaceuticals Ltd. is a legally registered entity in Bangladesh, headquartered at Plot 237, House 41, North Badda, Satarkul Road, Dhaka-1212[cite: 100].

We are officially licensed by the Directorate General of Drug Administration (DGDA), Bangladesh[cite: 75].
We are an EPB-Registered Export Unit[cite: 75].
We source exclusively from WHO-GMP & ISO Certified Partner Manufacturers[cite: 75].

Medical Disclaimer

RootAid Pharma is a supplier and exporter of pharmaceutical products. We do not provide medical diagnoses, treatment plans, or act as a substitute for professional medical advice.

All information provided on our website or by our support team is for informational purposes only. You must always consult your primary healthcare provider or specialist before starting, stopping, or altering any medication regimen.

Prescription Policy

To ensure patient safety and comply with international pharmaceutical dispensing laws, RootAid Pharma enforces a strict prescription policy:

A valid, legible prescription from a licensed medical practitioner is mandatory for all prescription-only medicines (e.g., oncology, cardiovascular, antibiotics, hormonal therapies)[cite: 11, 13, 37].
Over-the-Counter (OTC) products and wellness supplements do not require a prescription[cite: 82].
Our licensed pharmacist team reserves the right to reject any prescription that appears forged, altered, or invalid[cite: 65, 81].

International Shipping & Customs Liability

We provide global delivery to over 42 countries, acting as the exporter from Bangladesh[cite: 139]. However, as the buyer, you act as the Importer of Record in your destination country.

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Customs Responsibility: It is your sole responsibility to ensure that the medication you are ordering is legally permitted for import into your country for personal use. RootAid Pharma is not liable for packages delayed, held, or confiscated by your local Customs Authorities, nor are we responsible for any local import duties, taxes, or clearance fees.

Pricing & Payments

All prices quoted by our team are exclusive of destination-country taxes unless otherwise stated. Prices of generic medicines may fluctuate based on manufacturer availability and currency exchange rates[cite: 50, 89].

We accept secure payments via International Bank Transfer (SWIFT), PayPal, Stripe, Western Union, and Mobile Banking (bKash/Nagad for Bangladesh)[cite: 85].
Orders are only processed and dispatched after full payment has been confirmed.

Data Privacy & Protection

We handle your sensitive medical and personal data with strict confidentiality. RootAid Pharma complies with GDPR and ISO/IEC 27701 (Data Privacy) standards[cite: 75]. We will never sell or share your medical records or prescription data with unauthorized third parties.

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Your prescriptions and health records are processed through our encrypted digital health platforms to ensure maximum security[cite: 78, 85].

Questions about our terms?

If you require clarification on our supply chain, licensing, or export policies, our corporate support team is available.

WhatsApp +8801882115515 rootaidpharmabd@gmail.com

Terms & Conditions