Privacy Policy

Information We Collect

To provide you with safe, pharmacist-verified medicine and global support services, we must collect specific personal and medical data:

• Personal Identification: Name, date of birth, email address, physical shipping address, and phone/WhatsApp numbers.
• Medical & Health Data: Doctor's prescriptions, medical history summaries, teleconsultation notes, and electronic health records.
• Financial Information: Billing addresses and payment transaction details. We do not store raw credit card numbers on our servers.

How We Use Your Data

Your data is strictly utilized to facilitate your healthcare needs and fulfill global pharmaceutical supply requirements. We use your information to:

• Validate your prescriptions through our pharmacist verification module to ensure medication safety.
• Generate e-prescriptions and manage your encrypted health records.
• Prepare cross-border logistics, export documentation, and customs clearance paperwork.
• Provide personalized customer support and order tracking updates.

Data Protection & Security

We implement enterprise-grade security protocols to protect your medical data against unauthorized access, alteration, or disclosure.

Sharing Your Information

We do not sell, trade, or rent your personal or medical data to third-party marketers. Your information is only shared with authorized partners necessary to fulfill your order:

• Logistics Partners: Necessary shipping details are shared with our international courier partners (such as DHL, UPS, FedEx, EMS) to deliver your medicine safely.
• Healthcare Professionals: Your data may be shared securely with our consulting doctors or your authorized caregivers when required.
• Legal & Customs Authorities: Commercial invoices and prescription copies are provided to customs agents strictly to facilitate the legal transit of your medication across borders.

Your Privacy Rights

Under international data protection laws, you retain full control over your personal data. You have the right to:

• Access: Request a copy of the personal and medical data we hold about you.
• Correction: Request that we update or correct any inaccurate information.
• Erasure: Request the deletion of your personal data, provided it does not conflict with our legal obligations to maintain pharmaceutical dispensing records.